Arctic guide course for operating safely and responsibly in Arctic conditions

Theme 2. Connectivity
Session Name 2.3 Innovative collaboration within Arctic safety and security management
Datetime Sep 05, 2018 02:50 PM - 03:00 PM (UTC +3)
Location IT133
Presentation Type Oral
Presenter Sisko Häikiö
Author(s) Sisko Häikiö (Lapland University of Applied Sciences / Multidimensional Tourism Institute, Finland), Heidi Kaihua (Lapland University of Applied Sciences / Multidimensional Tourism Institute, Finland)
Abstract text

Arctic Guide is a virtual training addressed to guides and other tourism workers operating safely in arctic conditions. Arctic Guide provides information concerning the special features and significance of the travel industry in Lapland. It also provides the learner with skills for leading groups, cold protection and working responsibly in nature – in an Arctic operating environment.

The presentation concentrates on the co-development process, content and results of the Arctic Guide. The initiative for the training arose within the Tourism Safety and Security System in Finnish Lapland. Local programme service companies had expressed their increased need for qualified employers to operate safely and responsibly in arctic conditions, i.e. when leading various safaris in the nature. The increasing international tourists require more tourism employees recruited from abroad. These workers need more information about the operating environment and its characteristics before they enter the practical briefing on the spot provided by the employers. To respond this need, Multidimensional Tourism Institute/Lapland UAS, Lapland Safaris and The Finnish Work Environment Fund implemented the project Arctic Rescue Guide.

One result of the project is the Arctic Guide Course. The virtual training consists of six modules that contain lectures, videos and quizzes. The modules were co-created by the personnel of Lapland UAS and Lapland Safaris based on real-life needs of the guides. Arctic Guide was launched prior to the winter season 2017-2018. Today several companies use it to prepare their seasonal personnel for the arctic operating environment.

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